Version 1.0 · September 2026
MesaWeb is a trade name of Vr Aviation Training Services, Schoof 27, 1771 PC Wieringerwerf, The Netherlands. Dutch Chamber of Commerce (KvK) 93635990, EU VAT NL002968395B64. Contact: info@mesaweb.es.
The MesaWeb Completo subscription (€39 per month or €390 per year, excluding VAT) includes: a restaurant website with a control panel, hosting, maintenance, your own domain or a free subdomain, a multilingual digital menu, a QR table card, WhatsApp ordering and reservations, a contact form and a monthly statistics email.
Extras (such as additional design or copy work) are quoted in advance and only carried out after the client has agreed in writing to price and scope. Without that agreement no extra work is performed or charged.
The service is intended for business customers only (B2B).
The agreement is formed when the client accepts the offer in writing (including by WhatsApp or email).
The 30-day trial period starts on the day MesaWeb delivers the trial website to the client (the delivery date is confirmed in writing). The trial is free and without obligation; if nothing is agreed afterwards, the trial site is taken offline without further obligations.
The paid period starts the day after the trial ends or, when starting without a trial, on the delivery date. The first invoice runs from that date.
Monthly subscription: cancellable every month, with notice before the end of the current month and no additional notice period.
Annual subscription: runs for one year, cannot be cancelled mid-term and carries no refund (the annual rate is a discounted rate). It then continues month to month.
MesaWeb may cancel with one month’s notice (for example when the service is discontinued).
Prices exclude VAT. For EU businesses the reverse-charge mechanism applies (the client provides a valid VAT number).
Payment is by SEPA direct debit (monthly subscription) or by bank transfer against invoice (mainly annual invoices), within 14 days of the invoice date. For direct debit the client signs a mandate.
In case of non-payment: a reminder, after which MesaWeb may temporarily take the website offline after 14 days. The payment obligation remains.
Price changes are announced at least one month in advance; the client may then cancel with effect from the change date.
The client’s content (texts, photos, logo, menu) remains the client’s property. The client warrants holding the rights to whatever they supply or upload.
The platform’s software, templates and design remain MesaWeb’s property; the client receives a right of use for the duration of the subscription.
The domain name is registered in the client’s name; MesaWeb manages it during the subscription. On leaving, the client can take the domain along free of charge (a transfer code is provided). MesaWeb may withhold the transfer code while invoices remain unpaid, to the extent permitted by law.
After termination the website goes offline at the end of the paid period.
MesaWeb keeps the client’s content and data for another 30 days and, on request within that period, provides an export (texts, images, menu). Everything is deleted afterwards.
Free subdomains (name.mesaweb.es / .nl) remain MesaWeb’s property.
MesaWeb strives for good availability but does not guarantee uninterrupted operation (the standard subscription carries no formal SLA).
Maintenance is carried out outside peak hours where possible.
MesaWeb makes regular backups (usually daily) but cannot guarantee loss-free recovery; in case of restoration the most recent usable backup is used.
MesaWeb’s liability is limited to direct damage and to at most the amount paid by the client in the three months preceding the event. There is no liability for indirect damage (loss of revenue, missed reservations, etc.).
The client is responsible for the accuracy of their content (prices, allergens, opening hours) and for complying with their own obligations (including allergen legislation and their own legal-notice details).
WhatsApp reservations and orders: MesaWeb only facilitates the feature with which guests send a message via their own WhatsApp. The restaurant is responsible for reading, confirming and following up on those messages. MesaWeb is not a party to the reservation or order and does not store those messages.
MesaWeb processes limited personal data on the client’s behalf through the websites (name, email address and message from the contact form). The following processor arrangement (art. 28 GDPR) applies:
MesaWeb processes this data solely to deliver messages to the restaurant and follows only written instructions from the client. The data is treated confidentially and protected with appropriate security measures.
Sub-processor: the hosting provider (currently Hetzner, EU data centre). The client consents to this sub-processor; changes will be announced.
MesaWeb notifies the client without undue delay of data breaches affecting their data. After the agreement ends, data is deleted in accordance with article 7 (30 days).
WhatsApp messages (reservations and orders) do not pass through MesaWeb and are not processed or stored by MesaWeb. The websites use no tracking cookies; statistics are anonymous.
MesaWeb may amend these terms; substantial changes are announced one month in advance, after which the client may cancel with effect from the effective date.
The agreement is governed by Dutch law; disputes are submitted to the competent court in the Netherlands.